Last updated August 3, 2026 · Hello, virtually!
Hello, virtually! is a service. We build and configure everything for you, and we keep it running. It is not software you log in and set up yourself.
A subscription includes:
Between August 3 and September 2, 2026, the setup fee includes a website at no additional charge. After that date the offer ends and website work is quoted separately.
The offer applies to agreements signed on or before September 2, 2026. It cannot be combined with other discounts, and it is not retroactive for existing clients.
The setup fee is due in full before work begins. It is a one-time charge and it covers the build.
The monthly fee is $149 and starts when your form and workspace go live. You can pay monthly or quarterly. Payments are processed by Stripe; we do not store your card details.
There is a three month minimum on the monthly fee. After those three months the subscription continues month to month, and you can end it with 30 days notice before your next billing date.
If a payment fails we will contact you. If it stays unpaid for 15 days we may pause access to the workspace until it is resolved.
Your domain is registered in your name and the first year is included in the setup fee. After the first year you renew it directly, or we can renew it and bill you the registrar cost.
If you already own a domain, we will point it at your new site and the setup fee stays the same. The domain is yours in every case. If you leave, it goes with you.
Changes to your form and your workspace are included for as long as you are subscribed. New questions, new services, different ranges, adjustments to how inquiries are organized: you message us and we handle it. There is no charge and no limit for reasonable requests.
Changes to your website beyond correcting our own errors are quoted separately before any work starts. You will always see the price before we begin, and nothing is charged without your approval.
We aim to have everything live within five business days of the first call. That clock depends on you: we need your logo, your service list, your contact details and your answers about how you quote.
If we are waiting on materials, the five days pause until we have them. This is the most common reason a build takes longer, and it is worth knowing up front.
The inquiries, contacts and notes in your workspace belong to you. Not to us.
You can request an export at any time and we will provide it. If you cancel, you can request an export within 30 days of your last billing date. After 90 days from cancellation we may delete your data permanently.
We do not sell your data, and we do not share it with third parties except the services required to run the product, such as hosting and payment processing.
We cannot promise you will get more inquiries, close more jobs or make more money. That depends on your work, your pricing, your market and how fast you answer. What we provide is the system. Using it is up to you.
We aim to keep everything running continuously, but we do not guarantee uninterrupted service. Hosting providers have outages, and so does the internet.
After the three month minimum, you can cancel with 30 days notice before your next billing date. Send an email and that is enough. There is nothing to argue about and no retention call.
The setup fee is not refundable once the build has started, because the work has already been done.
We may end an agreement if payments go unpaid, or if the service is used for anything illegal or for content we are not willing to host.
If we update these terms, we will email active clients before the change takes effect. Pricing for existing clients does not change during a term you have already paid for.
Questions about any of this? Ask before you sign, not after. We would rather answer now.
Email usHello, virtually! · hello@itshellovirtually.com · itshellovirtually.com